EAP Information
Employers
Our Employee Assistance Program can be tailored to meet your company's needs.
A typical EAP may include the following:
Confidential employee counseling - your employees and their immediate family members can speak with one of our counselors on a confidential basis regarding personal or family problems.
Referrals - if we determine that more specialized or extensive services are necessary, we will recommend referral to additional service providers and monitor the assistance provided by the referral service.
Training - training to help management identify potential employee behaviors or situations that may necessitate EAP assistance
Seminars - open sessions to help groups of employees understand various issues that may affect their wellness, warning signs and how to deal with these situations. Note that while some seminars are included in the EAP, employers may wish to engage Employee Health Systems to develop other seminars for an additional fee.
2. Why does my company need an EAP?
According to a recent New York State Occupational Services Report, "...organizations are not immune to paying devastating costs, both financial and human, for the numerous personal problems that affect employees' job performance."
It has been estimated by numerous recent studies that work organizations across the United States are currently losing billions of dollars annually to employee alcoholism, drug abuse and mental health problems. This is evidenced through a loss of efficiency, deteriorated service, poor decisions, increased absenteeism and higher than average utilization of health benefits. Many personal problems can be resolved, but may call for professional assistance. Performance can be improved and valued employees retained. That's what our EAP is all about. Conservative estimates of sponsoring organizations, including unions which manage benefits for its members, show return on investment averaging from five-to-one, to as high as fourteen-to-one, for each dollar spent.
Employee Health Systems believes that an organization's most valuable resource is its employees. Without healthy and productive employees, it is difficult for an organization to achieve efficiency and profitability.
3. What role does Employee Health Systems serve for a company?
Employee Health Systems specializes in the design, implementation and management of programs which meet the needs of organizations. In addition to the comprehensive services available through an EAP, Employee Health Systems, working with internal and external consultants, provides Alcohol and Drug Evaluations, Training and Program Development on a range of topics, Health Risk Screening programs and Case Management Coordination.
The EAP is an employer sponsored program. The employer retains the services of Employee Health Systems, a qualified counseling service that specializes in the assessment of personal problems. Here's how the program works:
- The request for help may be initiated by the employee or an eligible family member. Simply call Employee Health Systems at (585) 865-7446 and an appointment will be arranged. CONFIDENTIALITY IS ASSURED. The discussion of the problem is strictly between you and the counselor. Neither your employer nor your co-workers will have any knowledge of your request for help. If the need is indicated, the counselor may encourage other members of your family to participate in the program.
- Your supervisor may encourage the use of the EAP in order to determine if personal problems may be interfering with job performance. The supervisor will not attempt to diagnose or counsel employees on personal issues. The program is voluntary, however, if the offer to help is refused and job performance or attendance problems persist, regular corrective procedures may apply.
5. What is provided to employees by the EAP?
As an employee of your organization, you are eligible for these services:
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Up to four free consultation visits with a professional counselor.
- The EAP has an experienced, professional staff available. The EAP staff works with the employee or family member to assess the nature of the problem and to agree on a plan of action to best resolve it.
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Information and referral to other community resources for specialized and more extensive services.
- In many cases, the counseling provided by the EAP staff is all that's needed to resolve the problem. Sometimes it may be necessary to refer an employee to another professional service. If the employee agrees, the EAP counselor selects the service provider or treatment resource best suited to assist with the problem. The EAP counselor monitors this service to assure that the employee receives the best possible assistance and care.
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24-hour telephone access to the program for emergency personal or family problems.
Employees
1. What is an Employee Assistance Program (EAP)?
An EAP is one of the free benefits offered by your organization to help employees resolve personal or family problems. The EAP is available through Employee Health Systems, a private, professional counseling service headquartered in Rochester, N.Y. If you are having personal or family problems you may call Employee Health Systems to schedule an appointment with one of the professional EAP counselors.